Company Overview
Finanshels is UAE’s AI-powered finance back office for SMEs. We help founders gain peace of mind, financial clarity, and operational control through technology-driven accounting, tax, and compliance solutions. As a fast-growing fintech company, we are committed to delivering exceptional compliance standards and proactive financial support to our clients across the UAE.

Role Overview
We are looking for a highly responsible and detail-oriented Account Manager to lead our Tax and Audit & Compliance departments. The ideal candidate will be accountable for managing UAE tax compliance, audit coordination, books clean-up engagements, and overall portfolio compliance health.
This role requires strong leadership, ownership mentality, and deep knowledge of UAE taxation and compliance regulations. The candidate will be responsible for ensuring zero-penalty outcomes for clients while building scalable systems, improving team performance, and maintaining high-quality service delivery.


1. UAE Tax Compliance & Penalty Prevention
  • Manage and oversee all UAE tax compliance activities including:
    • VAT Filing
    • Corporate Tax Filing
    • Excise Tax Compliance
    • Related FTA obligations
  • Ensure timely and accurate submissions across the client portfolio.
  • Maintain and monitor a live compliance tracker for all client deadlines.
  • Review and approve all high-risk filings before submission.
  • Handle:
    • FTA correspondence
    • Tax audits
    • Voluntary disclosures
    • Penalty disputes
  • Proactively identify compliance risks and escalate concerns before deadlines.
  • Take ownership of compliance quality and ensure penalty-free outcomes.

2. Audit, Liquidation & Books Clean-Up Management
  • Oversee audit and liquidation engagements in collaboration with external audit partners.
  • Manage books clean-up engagements from initiation to final sign-off.
  • Ensure timely completion of financial reconciliations and audit deliverables.
  • Coordinate effectively between internal teams and external audit partners.
  • Ensure all deliverables meet Finanshels quality standards before client submission.
  • Monitor engagement timelines and ensure SLA adherence.

3. Team Leadership & People Management
  • Lead and manage:
    • 4 Team Leads
    • Approximately 25 team members
  • Conduct:
    • Weekly team reviews
    • Compliance audits
    • Performance discussions
    • Quality checks
  • Develop and implement SOPs for all compliance workflows.
  • Ensure operational processes are standardized and documented.
  • Support hiring, onboarding, training, and employee development.
  • Foster a high-performance, accountability-driven culture.
  • Build scalable systems that reduce dependency on manual supervision.

4. Client Relationship Management
  • Serve as the primary escalation point for key client accounts.
  • Communicate compliance deadlines, regulatory updates, and risks clearly to clients.
  • Build strong long-term client relationships through proactive support.
  • Ensure high levels of client satisfaction and retention.
  • Anticipate client compliance concerns before they become issues.

5. Process Improvement & Quality Assurance
  • Continuously improve:
    • VAT filing processes
    • Corporate Tax workflows
    • Audit coordination procedures
    • Books clean-up systems
  • Implement review mechanisms, quality controls, and compliance checklists.
  • Track and report key operational metrics including:
    • Turnaround time
    • Filing accuracy
    • Error rates
    • Penalty incidents
  • Identify automation opportunities to improve efficiency and reduce manual effort.

Required Skills and competencies

Technical Skills
  • UAE VAT filing and compliance
  • UAE Corporate Tax regulations and filing
  • FTA audit handling and voluntary disclosures
  • Audit coordination and partner management
  • Books clean-up and reconciliation oversight
  • Knowledge of UAE liquidation processes
  • SOP creation and compliance workflow design
  • Hands-on experience with:
    • Zoho Books
    • QuickBooks
    • Xero

Leadership & Soft Skills
  • Strong leadership and team management capabilities
  • Excellent communication and stakeholder management skills
  • Ability to work under pressure and meet strict deadlines
  • Strong analytical and problem-solving skills
  • Ownership mindset with proactive decision-making
  • Attention to detail and high accountability
  • Ability to build scalable operational systems


Qualifications

Required
  • Bachelor’s degree in Accounting, Finance, or a related field
  • Minimum 2–3 years of experience in a team leadership role
  • Hands-on UAE VAT and Corporate Tax filing experience
  • Experience managing teams of 10+ employees
  • Experience coordinating with external audit partners
  • Familiarity with UAE FTA processes and compliance regulations

Preferred
  • ACCA, CPA, CA, or equivalent professional qualification
  • Experience in a UAE accounting firm or finance outsourcing company
  • Exposure to liquidation and deregistration engagements
  • Experience creating and implementing SOPs